Privacy Policy
Your data protection and privacy rights matter to us
Introduction
At moravexelio, we understand that managing your financial data requires the highest level of trust. Our spreadsheet financial management platform handles sensitive information daily, and we take our responsibility to protect your privacy seriously.
This privacy policy explains how we collect, use, store, and protect your personal information when you use our services. We're committed to being transparent about our data practices and ensuring you understand your rights under Australian privacy legislation.
Information We Collect
We collect various types of information to provide and improve our financial management services:
Account Information
Name, email address, phone number, billing address, and account preferences you provide when creating your moravexelio account.
Financial Data
Spreadsheet data, financial calculations, budgets, expense categories, and other financial information you input into our platform.
Usage Analytics
Information about how you interact with our platform, including features used, time spent, and user behavior patterns.
Technical Data
IP address, browser type, device information, operating system, and other technical identifiers for security and functionality purposes.
How We Use Your Information
Your information helps us deliver reliable financial management tools and improve your experience:
Service Delivery: We process your data to provide spreadsheet functionality, perform calculations, generate reports, and maintain your financial records securely.
Account Management: Your contact information enables us to manage your subscription, provide customer support, and communicate important account updates.
Security & Fraud Prevention: We monitor usage patterns and technical data to protect against unauthorized access and maintain platform security.
Product Improvement: Aggregated, anonymized usage data helps us enhance features and develop new tools that better serve our users' financial management needs.
Data Security Measures
We implement comprehensive security measures to protect your financial information:
Encryption
All data transmission uses TLS 1.3 encryption, and sensitive data is encrypted at rest using AES-256 encryption standards.
Access Controls
Strict employee access controls ensure only authorized personnel can access user data for legitimate business purposes.
Regular Audits
We conduct quarterly security audits and vulnerability assessments to maintain the highest security standards.
Backup Systems
Automated daily backups with 30-day retention ensure your financial data remains available and recoverable.
Data Sharing and Third Parties
We maintain strict controls over data sharing and only work with trusted service providers:
Service Providers: We work with carefully selected cloud hosting providers, payment processors, and security services that meet our privacy standards. All third-party providers sign comprehensive data processing agreements.
Legal Requirements: We may disclose information when required by Australian law, court orders, or to protect our users' safety and security.
Business Transfers: In the unlikely event of a merger or acquisition, user data would be transferred only with appropriate privacy protections and user notification.
Your Privacy Rights
Under Australian privacy law and our commitment to data protection, you have several important rights:
Your Data Rights Include:
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations:
Active Accounts: Your financial data and account information remain accessible throughout your active subscription period.
Cancelled Accounts: After account cancellation, we retain your data for 90 days to allow for account reactivation, then permanently delete all personal information.
Legal Requirements: Some records may be retained longer to comply with Australian taxation and financial record-keeping requirements, typically seven years for business-related financial data.
International Data Transfers
While moravexelio operates primarily within Australia, some data processing may occur internationally:
We use cloud service providers with data centers in Australia and New Zealand to minimize international transfers. When international processing is necessary, we ensure adequate privacy protections through approved transfer mechanisms and contractual safeguards.
All international transfers comply with Australian Privacy Principles and include appropriate security measures to protect your information during transfer and processing.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your experience:
Essential Cookies: Required for basic functionality, security, and maintaining your login session.
Analytics Cookies: Help us understand how users interact with our platform to improve performance and features.
You can control cookie settings through your browser preferences, though disabling essential cookies may affect platform functionality. We don't use cookies for advertising or tracking across other websites.
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated through email notification and prominent website notices at least 30 days before taking effect.
We encourage you to review this policy periodically to stay informed about how we protect your privacy. Continued use of our services after policy updates indicates acceptance of the revised terms.
Privacy Questions?
This privacy policy is effective as of March 15, 2025